Privacy Policy
This Privacy Policy explains how we collect, use and disclose your personal data (i.e., information that allows your direct or indirect identification), and how you can use your data subject rights to know more and make various requests related to our processing of your data.We may collect personal data from users of our website and products, technical information sent by your browser or plug-in, and our partners offering license management and purchases. The data categories we process include contact, license management, customer, payment, visitor, product analytics, profile and communication data as well as information on your marketing permissions. Our processing purposes include license management, customer support and relationship management, marketing and sales, maintaining this website, as well as business development and administration.
We keep your personal data only for as long as we have a legitimate commercial reason to retain it for a purpose described above. We protect your personal data by using technical and organizational measures designed to provide a level of security appropriate to the risk of processing.
We disclose your data to work with our license management and merchant partners, obtain services necessary to run our business and for certain other reasons as detailed below. For any questions or requests, please email privacy@linearsounds.com
Types of personal data Linear Sounds processes
Linear Sounds will collect personal data from you directly when you are in contact with us or if you submit your personal data through our Services. Examples of sources from which Linear Sounds collects personal data from you is when you use our inquiry and registration form or when you buy products online through our Services. We may also generate personal data through your use of our Services. For more information, please see below. Linear Sounds will not collect personal data in any other way, unless you have authorized it. The types of personal data that Linear Sounds may collect include the following:
- Identity data: such as name, gender and age;
- Contact information: such as phone number, address and email address;
- Professional data: such as information regarding your business or workplace, title and position (if you choose to provide such information);
- Account data: such as username, password and information regarding your purchases from us and preferences;
- Communication data: information relating to and contained in communication and contact with Linear Sounds, for example when you communicate with our support;
- Device data: IP address, browser information and information relating to your hardware;
- Usage data: data related to inquires made on the website, market research data such as customer usage patterns or survey results. We also collect information regarding your use of our Services, e.g. how you engage with our Services, including how often you use our Services, how you interact with content we provide you, the ads you view, problems encountered, the content you like, and information you provide us with through our Services, e.g. surveys. Linear Sounds also analyse your interests, gender and age for the purpose of personalising content and to improve our Services. We also analyse the interests of our users to better optimise advertising across our Services; and
- Transaction data: payment details including credit card information, bank information and your purchase history with Linear Sounds.
How we collect personal data
Information provided by you: Information which you provide or deliver to us through, e.g., our Website or via email or phone. You may give us information, e.g., in the course of purchasing licenses for Products, and making other transactions or support requests.
Automated technologies: We may automatically collect License Management, Payment, Visitor, as well as certain Customer Data based on purchases you make and your other use of our Website. In the context of your use of our Products, we collect Product Analytics Data to the extent you have not opted out of such collection via the relevant Product settings (where available).
Third parties or publicly available sources:
We may receive personal data about you from the following third parties:
- License Management Data from PACE in order to help us provide you support concerning licenses to our Products.
- Payment Data from Stripe to provide you support, where necessary, and to process and retain certain information and documentation for purposes of complying with accounting and tax laws.
- Visitor Data from our service providers carrying out web analytics.
How we disclose your data
Linear Sounds does not disclose your personal data to any third party, except for the following purposes:
- if it is necessary to share your personal data with our partners and a third party that is acting on Linear Sounds’s behalf to provide services and to enhance the experience of our Services (for example, providers of IT-systems, cloud service providers, third-party shipping, business analytics and customer support);
- in the event that we sell or buy any business or assets (for example, as a result of liquidation, bankruptcy or otherwise). In such transactions, we will disclose your data to the prospective seller or buyer of such business or assets;
- if we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets. In such transactions, user information may be among the transferred assets;
- to protect perceived rights, safety and property of Linear Sounds, our partners, users of our Services and the public; and in accordance with any legal and regulatory requirements.
How we secure your data
To protect your personal data, we use appropriate technical and organizational measures designed to provide a level of security appropriate to the risk of processing. We also strive to ensure that any natural person acting under our authority who has access to personal data does not process them except on instructions from us. We will see to that only such employees and employees of a service provider providing us services have access to personal data who, due to the nature of their work tasks, need that access.
Ur rights
As the data controller in relation to the processing of your personal data described in this privacy policy, Linear Sounds is responsible for ensuring that you can exercise your rights and that your personal data is processed in accordance with applicable law.
1. Your right to access.
You have the right to obtain a confirmation as to whether or not we process personal data concerning you and, where such is the case that we process personal data concerning you, a copy of your personal data processed by Linear Sounds. Your initial request is free of charge, we do however reserve the right to charge a reasonable fee based on administrative costs for further copies requested. You may also request to have your personal data rectified if you consider it incorrect or to have incomplete personal data completed, including by means of providing a supplementary statement.
2. Your right to erasure.
You have the right to request that we erase your personal data if we no longer have an acceptable reason for processing the data. Such acceptable reasons for processing your personal data are if the processing is necessary:
in order for us to comply with a legal obligation;
for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes;
for the establishment, exercise or defense of legal claims.
We will erase your personal data if none of the acceptable reasons for processing above applies and if:
- the personal data is no longer necessary for the purposes for which it was collected;
- we use your personal data with your consent, and you withdraw your consent;
- you object to the processing of your personal data based on our legitimate interest and there is no overriding legitimate ground for the processing;
- the personal data has not been lawfully processed; or
- we are required to erase the personal data due to a legal obligation.
3. Your right to object.
You have the right to object to processing made based on our legitimate interests. Such objection means that Linear Sounds may not process your personal data further, unless we can demonstrate compelling legitimate grounds for the processing which overrides your interests, rights and freedoms or for the establishment, exercise or defense of a legal claim.
4. Your right to lodge a complaint with the supervisory authority.
If you are unsatisfied with Linear Sound’s processing of your personal data or a decision regarding your rights, you always have the right to lodge a complaint with the supervisory authority. Linear Sounds is under the jurisdiction of the Swedish Data Protection Authority (Integritetsskyddsmyndigheten). You can find more information regarding the Swedish Data Protection Authority at www.imy.se or https://www.imy.se/en/ for English.
Use of cookies
Linear Sounds uses cookies to help personalize your use of the website.
Amendments
This privacy policy may be amended by us from time to time. The latest version can always be viewed on our website: www.linearsounds.com. In the event that Linear Sounds changes i.e. the purpose of processing or any other substantial amendment to our processing of personal data you will be notified in accordance with art. 13 and 14 of the GDPR prior to the processing.
Contact information
If you have any questions, concerns or comments about Linear Sounds Privacy Policy you may contact Linear Sounds at: legal@linearsounds.com.